Privacy policy

Last updated: September 19, 2025

Suit Up Pooch (“Company”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use our website www.suituppooch.com (“Platform”).

By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

  • Personal Information: name, address, email address, phone number.
  • Purchase Information: items ordered, billing and shipping details, payment method.
  • Site Data: device/browser details, interactions on the Platform, cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders.
  • Provide customer service and support.
  • Improve our Platform, services, and marketing (only if you opt in).
  • Comply with legal and regulatory requirements.

3. Data Sharing

We share information only with:

  • Service providers such as delivery partners, payment gateways (e.g., Razorpay), and hosting providers.
  • Government authorities or regulators if required by law.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We use secure servers, encrypted payment gateways, and industry-standard safeguards to protect your information. While we take reasonable measures, no system is fully immune to risks.

6. Cookies

We use cookies and similar technologies to improve site performance, personalize your experience, and understand usage patterns. You may disable cookies in your browser, but some features may not work properly.

7. Your Rights

You may:

  • Request access to your personal information.
  • Ask us to correct or delete your information.
  • Opt out of marketing communications at any time.

8. Third-Party Services

We rely on trusted service providers (including Shopify, Razorpay, and Google Analytics). Their use of your information is governed by their respective privacy policies. We are not responsible for third-party websites accessed through our Platform.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a “Last Updated” date. Continued use of the Platform after such updates constitutes acceptance of the revised policy.

10. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules.

11. Contact Us

For privacy-related queries, please contact us:

hello.suituppooch@gmail.com
+91 77601 63303